change sqlvdi.dll IdentifySQLServer

I've inherited a SQL 2005 Server with SP2 installed that throws this error whenever it's backed up via EMC Insignia's Retrospect 7.5:

Source: SQLVDI
Event ID: 1

SQLVDI: Loc=IdentifySQLServer. Desc=MSSQL$DATALIBRARY1. ErrorCode=(1060)The specified service does not exist as an installed service.
. Process=4788. Thread=4672. Client. Instance=DATALIBRARY1. VD=.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

As far as I can tell, the name should be DATALIBRARY, not DATALIBRARY1. Is there a way to change that reference without having to uninstall / reinstall?

Thanks,

- Al

If the SQL instance is named DATALIBRARY, then you'll need to look at the Retrospect configuration to see why it's using the wrong name. It may be as simple as revising the Retrospect backup job. I don't have a copy of Retrospect to play with, so I can't tell exactly how that would be done.|||Thanks Kevin. After uninstalling / re-installing the Retrospect client countless times, I was finally able to get it to sync with the SQL instance DATALIBRARY. Now I'm getting the same error message with the correct server name:

SQLVDI: Loc=IdentifySQLServer. Desc=MSSQL$DATALIBRARY. ErrorCode=(1060)The specified service does not exist as an installed service.
. Process=2540. Thread=2760. Client. Instance=DATALIBRARY. VD=.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Any other ideas / troubleshooting I can try?

Thanks,

- Al

|||Thanks Kevin.

I uninstalled / re-installed the Retrospect client and was able to get the client to sync up with the correct SQL instance name. Now the error message is the same, except that it points to the correct name:

SQLVDI: Loc=IdentifySQLServer. Desc=MSSQL$DATALIBRARY. ErrorCode=(1060)The specified service does not exist as an installed service.
. Process=2540. Thread=2760. Client. Instance=DATALIBRARY. VD=.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Any other troubleshooting you can think of?

Thanks,

- Al

|||Thanks Kevin,

I uninstalled / re-installed the Retrospect client and was able to pick up the correct SQL instance name. Now we're logging the same error with the right server name:

SQLVDI: Loc=IdentifySQLServer. Desc=MSSQL$DATALIBRARY. ErrorCode=(1060)The specified service does not exist as an installed service.
. Process=2540. Thread=2760. Client. Instance=DATALIBRARY. VD=.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Any other troubleshooting tips I can try?

Thanks,

- Al